When my 02 Dodge Ram suddenly refused to go into 3rd gear, I limped it to the closest transmission store (top speed was 25mph) to get checked out. At the time, the truck had 43000 miles on it, and was about 7 years old. Their diagnoses was it needed to be dropped, and had an internal problem. Internet advice about the problem showas negative, all saying my truck was a piece of junk! Since it is a 4x4, the bench fee (fee to remove and re-install) was 900, which was fair. I read the BBB advice in transmissions, which states "always get a 2nd opinion when a removal is recommended."
It was a long trip in the right lane with people beeping for me to speed up, but well worth it. The people at Weaver immediatly recognized it was something they had seen before. They preformed a "drop pan diagnoses", where they removed the tranny pan, and found a broken spring in the accumulator. The whole deal, including new filter parts, labor, and diagnoses was $320, and it has run perfectly since (3 years, 25K miles). I was particularly impressed they took it upon themselves to drop the pan, which is not standard (if I had declined the repair, they would be on the hook for the fluid replacement and seal; being that the diagnoses is only $50, it wouldn't of worked out in their favor).
They were prompt, courteous, and most of all - awesome! I'll go out of my way to recommend them to anyone, and will not go anywhere else. - Gordon S.
Thank you for visiting Weaver Transmission Service, Inc in Richmond, VA. Count on our automotive repair technicians to keep your car, truck, suv, or van on the roads longer and safer.